Waze2in Privacy Policy — Malaysian User Data Protection

Waze2in collects various types of information from users to ensure the effective and secure operation of the platform. The following are the categories of information we may collect:

Information you provide directly:

• Full name, date of birth, identity card or passport number during account registration and identity verification (KYC).
• Email address and phone number for account communications and security verification.
• Payment details such as bank name and account number for processing legitimate deposits and withdrawals.
• Copies of identity documents submitted for KYC are stored securely and used solely for verification purposes.
• Any communications you have with our support team, including live chat conversation records.

Information collected automatically:

• IP address, browser type, operating system, and device information used to access the platform.
• Game activity data includes betting history, wins, losses, and bonus usage for account management and compliance purposes.
• Session data such as pages visited, visit duration, and interaction patterns for the purpose of improving user experience.
• General location data based on IP address for geographic region verification purposes.

Every piece of information we collect is used for a specific and legitimate purpose. Below is a summary of how your data is used:

Waze2in does not use user data for automated profiling that could have a significant impact on any individual without human involvement in the relevant decision-making process.

Waze2in does not sell or disclose users' personal data to third parties for their own commercial purposes. However, there are limited circumstances in which data may be shared:

• Payment service providers: Required transaction information is shared with licensed payment processors to complete deposits and withdrawals. These providers are bound by strict confidentiality agreements.
• Game providers: Minimal technical data is shared with licensed game providers to ensure games function correctly and to meet compliance audit requirements.
• Legal authorities: waze2in will disclose information to the relevant authorities if required by law or a valid court order.
• Analytics service providers: Anonymised and aggregated data may be shared with analytics providers for service improvement. This data cannot be re-identified to any specific individual.

Waze2in retains users' personal data only for as long as necessary to fulfill the original purpose of collection or to comply with applicable legal requirements.

• Active account data is retained for the duration the account remains active, plus any additional period required by financial and anti-money laundering regulations.
• Financial transaction records are retained for a minimum of 7 years from the transaction date in accordance with Malaysian legal requirements.
• Customer support communication data is retained for 3 years from the date of the last interaction for reference and service quality compliance purposes.
• Technical data and security logs are retained for 90 days and then automatically deleted unless required for an ongoing security investigation.
• Once an account is closed, personal data will be deleted or anonymised within 30 days, unless a legal requirement mandates longer retention.

As a waze2in platform user, you hold the following rights regarding your personal data. All rights requests may be submitted to our support team and will be processed within a reasonable timeframe.

Waze2in uses cookies and similar technologies to enhance the user experience on our platform. Cookies are small text files stored on your device when you visit our website.

• Essential cookies: Required for core platform functions such as login, session security, and transaction verification. These cookies cannot be disabled without affecting platform functionality.
• Analytics cookies: Helps us understand how users interact with the platform for continuous improvement. Data collected is aggregated and does not directly identify individuals.
• Preference cookies: Stores your preference settings such as language and display options for a more personalised experience on future visits.

You can manage your cookie settings through your browser preferences. Please note that disabling certain cookies may affect the functionality and your experience on the waze2in platform.

Waze2in implements a range of technical and organizational measures to protect users' personal data from unauthorized access, disclosure, alteration, or destruction.

• All connections to the waze2in platform are secured with TLS/SSL 256-bit encryption — the same technology used by world-class financial institutions.
• Passwords are stored in hashed form using a strong hashing algorithm — waze2in never stores user passwords in plain text.
• Two-factor authentication (2FA) is available and encouraged for all accounts as an added layer of meaningful security.
• Continuous security monitoring is in place to detect and respond to any unauthorised access attempts or suspicious activity in real time.
• Independent third-party security penetration testing is conducted regularly to identify and address system vulnerabilities before they can be exploited.
• All staff with access to user data undergo mandatory and regular privacy and security training.

Waze2in reserves the right to update this privacy policy from time to time to reflect changes in our operations, legal requirements, or industry best practices. Users will be notified of any material changes at least 14 days before taking effect.

Continued use of the waze2in platform after the effective date of any amendment constitutes acceptance of the updated privacy terms. If you do not agree with any amendment, you have the right to close your account before that date.

For any inquiries, concerns, or requests related to your privacy and personal data, please contact the waze2in privacy team via the live chat available on our platform. Our team is available at all times to assist you in both Bahasa Malaysia and English.